Raise your hand
We answer questions about our products. Questions about an order go to the store that shipped it, because they hold your order details and we do not. The two lists below will send you the right way first time.
Write to us about
- What is in a box, and how many of each piece
- Which count fits your class or guest list
- Age guidance for a set
- Materials, sizes and batteries
- An idea for a set we do not make yet
Use your order page for
- Tracking a parcel
- Changing an address or a delivery date
- A return, refund or replacement
- A damaged or incomplete box
- Invoices and payment questions
Your order page at our partner store
- Subject line
- Name the product, for example: 28 valentine cards with LED finger lights.
- One question per email
- It gets you a faster and clearer reply.
- A photo helps
- If the question is about a piece or a part, attach a picture.
418 Schoolhouse Road, Suite 12
Lancaster, PA 17603
United States